Actually, owning a villa is like a journey with highs and lows. These lows, such as worries about having one or multiple villas across different countries, are aspects we want to minimize, while maximize the highs.
Our goal is to ensure that you derive more enjoyment from owning and using your villa. We achieve this by standing beside you during this journey.
By experiencing this journey together, we gain deeper insights into the owner’s preferences, enabling us to more accurately fulfill their desires. Simultaneously, this allows us to anticipate and act proactively, resulting in an even higher level of Care for the owner.
WHAT IS OUR "CARE" ?
Our Care provides services to meet as many of the owner's needs as possible. This is what we call our 'Care' which we will explain briefly.
Our 'Care' acts as your villa manager, handling everything in and around the villa while you're away or present. This includes activities such as coordinating our/your gardener or ensuring a stocked fridge with your favorite cheese and other products. But the Care is also perceived as a Personal Assistant (PA) kind of service where we make reservations at your preferred restaurants or manage villa and transportation-related administration. Additionally, it involves technical management, ensuring the villa is maintained by our 'preferred suppliers' during the offseason to keep the villa in optimal condition.
Why have we merged these three traditional services into our Care? To create a hotel kind of experience in and around your own villa, worry-free. Because who would not want to enjoy life without any concerns regarding their villa?
How the activities of our annual Care can be separated into 4 pillars:
1. Our weekly monitoring activities while the owner is absent
Monitoring is a critical task for us as it allows identifying any unusual aspects in or around the villa. Resolving these issues while the owner does not experience these problems is crucial. This is a main pillar for annual Care for which the subscription is based on the amount of m2 of the villa(s).
Some of the aspects we monitor and report the findings to the owner:
A. Performing weekly checks in- and outside the villa:
- Visual inspection for leaks in the ground, walls, and ceilings
- Check for strange smells
- Check the gas, electricity, and water meters
- Monitoring the temperature and humidity inside the villa
- Check the inside of the fridge, freezer, dryer and washing machine
- Inspection for pests in- and outside the villa
- Checking the mailbox and forward this digitally
- Monitor the activities of the cleaning, garden and pool staff
B. Once a month, we carry out an extensive check that includes the following extra tasks:
- Turn on all the lights
- Activate all the AC’s
- Turn on the TV’s
- Check the batteries of the remote controls
- Flush the toilets, sinks, and showers
- Airing of the villa by opening all (outside) doors
- Check if the boiler provides hot water
- Check the pressure of the boiler
2. Arrival and departure
Our priority is ensuring that you can relish every moment from the instant you arrive until your departure, enabling you to arrive and leave without any worries.
Here are some tasks you might consider:
Activities to prepare the villa for your arrival or after departure:
- Open the shutters and blinds
- Activate the AC’s for cooling/heating
- Prepare the outdoor furniture, remove and store specific covers
- Stock up on arrival groceries and store these*
- Replenishing seasonal stock such as toilet paper, water, wine, etc.*
- Occasionally high-water pressure the terrace
- Open and close the pool cover
- (Electric) bike: inflate the tires, charge the batteries, and clean
- Place towels by the pool
- Dispose the waste
- Scooters and cars: inflate the tires, charge the batteries, refuel, and clean*
- Wash, dry, and iron clothes/bedding
- Descale/clean kitchen equipment
- Place pest traps*
- Activate and refill mosquito vaporizers*
- Place the parasol outside and/or open the awnings
3. Our Personal Assistance (PA) services
Our services within the Care provide a personal assistant experience, freeing you from numerous tasks and allowing more time for enjoyable activities. Some of these tasks are:
- Ordering products and organising the transportation*
- Receiving, picking up, and sending out mail/packages*
- Administrative tasks such as storing quotes, invoices, certificates, and e-mails
- Develop a log/warranty file with modifications/purchases per villa
- Managing the maintenance and technical check of your vehicles*
- Organizing transportation of your vehicles to and from abroad*
- Tips for undiscovered restaurants, hiking trails or other activities
4. Our additional services
To unburden you even more, we offer even broader services for our Care clients that are additional and will be charged:
- Purchase and sale of villa('s)
- Monitoring outsourced maintenance/renovations
- Cleaning services
- Charter a day boat 30 - 60 ft or even larger!
- Airport Transfers:
- Saint-Tropez area to Toulon/ Mandelieu Airport v.v.
- Saint-Tropez area to Nice Airport v.v.
- Cannes area to Nice Airport v.v.
LET'S GET STARTED
Every Service Agreement is personally plannend and discussed to meet up to -and even exceed- your needs and expectations.
Feel free to contact us for our
Personalized and Custom Care options